FAQ

Common Questions

What are the check-in and check-out times?

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Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request.

Is airport transfer available?

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Yes, we can arrange transfers from Sangster International Airport (MBJ) or Norman Manley International Airport (KIN). Please contact us in advance.

Are pets allowed?

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Unfortunately, pets are not permitted to ensure a comfortable stay for all guests.

Is there parking available?

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Yes, complimentary on-site parking is provided for all guests.

What is the cancellation policy?

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Free cancellation up to 7 days before check-in. Cancellations within 7 days are subject to a one-night charge.

Is housekeeping provided?

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Yes, daily housekeeping is included with your stay.